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Issues 1-9 of our e-magazine are free downloads. Issues 10 and later are free with purchase or $2.99 individually. There are no refunds for e-products.
Altered Arts Magazine - The Mailbox Muse
PO Box 609253
Cleveland, OH. 44109 USA
Phone:
888-85-ALTER
If you have emailed customer care previously about the same issue, please email care@alteredbookclub.com from your email program and include copies of all previous correspondence. Thank you.
Thanks for shopping at Altered Arts Magazine - The Mailbox Muse.